The City of Joburg was the first City in the continent to roll-out Intelligent Transport Systems for its Bus Rapid Transit network. This ITS rollout consisted of the Fibre network infrastructure, Variable Message Signs, Close-Circuit Television (CCTV), Automated Fare Collection (AFC) System and an Advanced Public Transport System (APTMS).

Our role was the following:

• Approval of system designs, test plans and sign-off of tests
• Oversee the integration of the various ITS components to maximize value for the City
• Project manage the transition from MiFare to an EMV-based AFC System
• Manage the Service Level Agreements (SLAs) of the City’s 4 (four) ITS suppliers

Following the success of Rea Vaya in Johannesburg, the City of Tshwane also embarked on rolling-out their Integrated Public Transport Network (IPTN) system too.

NALE Technologies was involved in delivering on the following:

• Translated the Concept of Operations to Technical Requirements for the ITS Suppliers
• Reviewed the technical design and build documents
• Provided technical input to the bid evaluation committees of ITS tenders
• Project managed the roll-out of the City’s ITS Solutions
• Identified and mitigated technical risks emanating from the implementation of ITS
• Performed site supervision, site acceptance-testing and commissioning
• Managed the transition from Build to Operations of ITS

NALE Technologies was re-appointed to perform the following functions:

• Revised the AFC Reconciliation process, to protect revenue against losses from an AFC System
• Reviewed the City’s Fare Policy and Fare Rules to determine their impact on the City losing (or failing to maximize) fare revenue collection
• Assessed the City’s AFC technical platform insofar as fare revenue losses/leakages
• Developed an ITS optimization plan using real AFC/ITS data
• Revised the Key Performance Indicators (KPIs), and aligned them to the operational needs of the City.

Leeto La Polokwane commenced operations with fare paying passengers in October 2021.

NALE Technologies was appointed to perform the following functions:

• Review and recommend how the City’s Fare Policy can be modified to align to SANRAL-ABT System rollout
• Assist the City in designing a Dry-run before the full rollout of the full SANRAL-ABT System
• Recommend the Reconciliation process and reporting in order to safeguard the City's fare-revenue collection